Made our move easier than expected

Ensured that all of our contents were in the correct location

Why did you choose to get a quote from us and where did you get our contact details?
Responsiveness and availability and good outcome from when we last used Britannia

How would you rate the way we dealt with your initial enquiry?
10/10

How would you rate the survey that we carried out?
10/10

Why did you choose to move/store with us?
Responsiveness and availability

How would you rate your move team?
10/10

Would you like to tell us anything about your move team?
The move team of Tommy, Jake, Marcus and Josh were fantastic, they loaded our contents with care and efficiency. All of the team were personable, polite and easy to work with.
They worked tirelessly to unload our contents at our new property and achieved this in a remarkably short period after we obtained our keys late in the afternoon. This was continued on the final unloading day when they ensured that all of our contents were in the correct location. Many thanks to all the team.

How would you rate our communication?
10/10

How can we improve our service?
Nothing

How likely are you to recommend us to your friends / family?
10/10

Cheerful, efficient and helpful

Email

I would like to say that Tommy, Jake & Josh did an amazing job. They were cheerful, efficient and helpful even though they had a wait of over 2 hours between finishing the move out and me getting the keys for the new house. Please let them know how happy I was with the way they carried out the removal, which was such a relief after the stressful time leading up to it. Thanks to you too for being so kind and reassuring in the phone. 

And another one!

I must say again that it has been a pleasure to deal with your company, everyone has been so helpful and courteous. It was a very stressful time not knowing until the day before that the move was to take place the following day but your company stepped in at the final hour and made the whole process so much easier.