Customer Review
10/10 service throughout
10/10 service throughout. A credit to the company. Initial enquiry was polite, quick to arrange appointment and clarity on what the appointment would do.
Why did you use us? The people - Trevor and Mark and your flexibility and clear experience
Leicester
House Removal
22nd June 2022
10/10 Stars
Removal quote appointment booking service
Bradshaw Moving Services can help your move go smoothly. Contact us for a free, no obligation quote, or by calling 0116 289 9011 (Leicester), 0115 965 6555 (Nottingham), or 01283 243001 (Derby & Burton) and speak with one of our removals specialists.
How are our appointments carried out
In the current times you might prefer that we don't visit your house in person to carry out a survey. This is fully understandable and we can just as easily undertake the survey by video call, using whatever method you're comfortable with, usually FaceTime or WhatsApp.
See what our customers think of us...
Sympathetic. Professional. Helpful.
Why did you choose to get a quote from us and where did you get our contact details?
We were let down by our local removals company (and told the day before we moved that they couldn’t move us) so I contacted Bradshaw with my wife in tears and everything crossed.
How would you rate the way we dealt with your initial enquiry?
10/10
How would you rate the survey that we carried out?
10/10
Why did you choose to move/store with us?
Sympathetic. Professional. Helpful. Competitive quote. Available.
How would you rate your move team?
10/10
Would you like to tell us anything about your move team?
They were amazing and worked very hard despite some surprises and challenges. Friendly, professional, helpful, polite & amazing!
How would you rate our communication?
10/10
How can we improve our service?
You were amazing and saved us. Beyond this, you were excellent in every respect and did more than we could have expected.
How likely are you to recommend us to your friends / family?
10/10
Is there anything else you would like to tell us about your move?
A nightmare was turned into an efficient process. There was no time for Bradshaw to visit so they accepted the volume calculation/quotation from the original company and we were all surprised it was inaccurate.
Communication with your office was good.
Why did you choose to get a quote from us and where did you get our contact details?
I found you by researching on the internet.
How would you rate the way we dealt with your initial enquiry?
8/10
How would you rate the survey that we carried out?
8/10
Why did you choose to move/store with us?
Trevor was very helpful when he conducted the survey and your quote (whilst not the cheapest) was very reasonable. Furthermore communication with your office was good.
How would you rate your move team?
9/10
Would you like to tell us anything about your move team?
They were efficient, helpful and very accommodating
How would you rate our communication?
8/10
How can we improve our service?
It was excellent
How likely are you to recommend us to your friends / family?
10/10
Professional, helpful, prompt
Why did you choose to get a quote from us and where did you get our contact details?
Recommendation from employee
How would you rate the way we dealt with your initial enquiry?
10/10
How would you rate the survey that we carried out?
10/10
Why did you choose to move/store with us?
Recommended. Considering only 2 days notice your quote was very competitive
How would you rate your move team?
10/10
Would you like to tell us anything about your move team?
Professional, helpful, prompt
How would you rate our communication?
10/10
How can we improve our service?
No improvement needed.
How likely are you to recommend us to your friends / family?
10/10
Is there anything else you would like to tell us about your move?
Removal team were helpful, courteous and professional. Waiting for completion was long winded but the team were very patient
They kept the floors protected were courteous and helpful
Why did you choose to get a quote from us and where did you get our contact details?
Online
How would you rate the way we dealt with your initial enquiry?
10/10
How would you rate the survey that we carried out?
9/10
Why did you choose to move/store with us?
Good explanation by administration staff to my request and clear paperwork and costs were explained.
How would you rate your move team?
10/10
Would you like to tell us anything about your move team?
Calm reassuring asked appropriate questions. They kept the floors protected were courteous and helpful. They anticipated any difficulties over moving specific items of furniture.
How would you rate our communication?
9/10
How can we improve our service?
It was a good service.
How likely are you to recommend us to your friends / family?
10/10
Is there anything else you would like to tell us about your move?
I felt well supported and that items were safe. Helpful staff as I was on my own doing the move after over 30 years at the property so it was emotional and exhausting.
Email to Lynn
It was a fantastic service and I am very glad that I chose your company. The feedback to you personally is that you have a great customer service manner. You are calm kind and reassuring.
Thank you for an excellent service at a very stressful time.
Clare TurnbullUK Quote
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Self Storage
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UK Price Guide
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Please note: Our Price Guide tool is intended for moves within the UK Mainland only. If you're moving to or from the UK mainland please speak to one of our friendly team who will be able to provide you with a bespoke quote.
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