Customer Reviews

Good professional and friendly service.

Why did you choose to get a quote from us and where did you get our contact details?
You completed international shipping for my sister to Australia.

How would you rate the way we dealt with your initial enquiry?
10/10

How would you rate the survey that we carried out?
10/10

Why did you choose to move/store with us?
Good professional and friendly service.

How would you rate your move team?
10/10

Would you like to tell us anything about your move team?
Josh , Craig and Jamie – couldn’t wish for better. Speedy, helpful and with care.

How would you rate our communication?
10/10

How can we improve our service?
Don’t know

How likely are you to recommend us to your friends / family?
10/10

Professional, helpful, prompt

Why did you choose to get a quote from us and where did you get our contact details?
Recommendation from employee

How would you rate the way we dealt with your initial enquiry?
10/10

How would you rate the survey that we carried out?
10/10

Why did you choose to move/store with us?
Recommended. Considering only 2 days notice your quote was very competitive

How would you rate your move team?
10/10

Would you like to tell us anything about your move team?
Professional, helpful, prompt

How would you rate our communication?
10/10

How can we improve our service?
No improvement needed.

How likely are you to recommend us to your friends / family?
10/10

Is there anything else you would like to tell us about your move?
Removal team were helpful, courteous and professional. Waiting for completion was long winded but the team were very patient

Nothing was too much trouble

Why did you choose to get a quote from us and where did you get our contact details?
Good reviews - search engine

How would you rate the way we dealt with your initial enquiry?
10/10

How would you rate the survey that we carried out?
10/10

Why did you choose to move/store with us?
The professional way you did things

How would you rate your move team?
10/10

Would you like to tell us anything about your move team?
Excellent great team nothing was too much trouble they work really hard.

How would you rate our communication?
10/10

How can we improve our service?
Seems really good already

How likely are you to recommend us to your friends / family?
10/10

Is there anything else you would like to tell us about your move?
So impressed with them all

Well organised, friendly, extremely helpful

Why did you choose to get a quote from us and where did you get our contact details?
Online

How would you rate the way we dealt with your initial enquiry?
10/10

How would you rate the survey that we carried out?
10/10

Why did you choose to move/store with us?
Quote and service offered competitive

How would you rate your move team?
10/10

Would you like to tell us anything about your move team?
Arrived punctually, well organised, friendly, extremely helpful, took good care moving and loading, overall very efficient. A pleasure to have them to carry out the move.

How would you rate our communication?
9/10

How can we improve our service?
Better organisation of making arrangements to collect protective covers left at the property

How likely are you to recommend us to your friends / family?
10/10

Is there anything else you would like to tell us about your move?
Went very well

They were friendly, efficient and quick!

Why did you choose to get a quote from us and where did you get our contact details?
A recommendation and very good reviews.

How would you rate the way we dealt with your initial enquiry?
10/10

How would you rate the survey that we carried out?
10/10

Why did you choose to move/store with us?
Because it was competitively priced and the service had been better than others we got quotes from.

How would you rate your move team?
10/10

Would you like to tell us anything about your move team?
They were friendly, efficient and quick!

How would you rate our communication?
10/10

How can we improve our service?
Not sure I was overall very impressed.

How likely are you to recommend us to your friends / family?
10/10

Is there anything else you would like to tell us about your move?
It went extremely well.

On time. Friendly. Courteous. Hard working. Good communication

Why did you choose to get a quote from us and where did you get our contact details?
Recommended by family member. Internet

How would you rate the way we dealt with your initial enquiry?
10/10

How would you rate the survey that we carried out?
10/10

Why did you choose to move/store with us?
Was impressed with early points of contact.

How would you rate your move team?
10/10

Would you like to tell us anything about your move team?
On time. Friendly. Courteous. Hard working. Good communication

How would you rate our communication?
10/10

How can we improve our service?
Hard to think of anything.

How likely are you to recommend us to your friends / family?
10/10

Sympathetic. Professional. Helpful.

Why did you choose to get a quote from us and where did you get our contact details?
We were let down by our local removals company (and told the day before we moved that they couldn’t move us) so I contacted Bradshaw with my wife in tears and everything crossed.

How would you rate the way we dealt with your initial enquiry?
10/10

How would you rate the survey that we carried out?
10/10

Why did you choose to move/store with us?
Sympathetic. Professional. Helpful. Competitive quote. Available.

How would you rate your move team?
10/10

Would you like to tell us anything about your move team?
They were amazing and worked very hard despite some surprises and challenges. Friendly, professional, helpful, polite & amazing!

How would you rate our communication?
10/10

How can we improve our service?
You were amazing and saved us. Beyond this, you were excellent in every respect and did more than we could have expected.

How likely are you to recommend us to your friends / family?
10/10

Is there anything else you would like to tell us about your move?
A nightmare was turned into an efficient process. There was no time for Bradshaw to visit so they accepted the volume calculation/quotation from the original company and we were all surprised it was inaccurate.

They kept the floors protected were courteous and helpful

Why did you choose to get a quote from us and where did you get our contact details?
Online

How would you rate the way we dealt with your initial enquiry?
10/10

How would you rate the survey that we carried out?
9/10

Why did you choose to move/store with us?
Good explanation by administration staff to my request and clear paperwork and costs were explained.

How would you rate your move team?
10/10

Would you like to tell us anything about your move team?
Calm reassuring asked appropriate questions. They kept the floors protected were courteous and helpful. They anticipated any difficulties over moving specific items of furniture.

How would you rate our communication?
9/10

How can we improve our service?
It was a good service.

How likely are you to recommend us to your friends / family?
10/10

Is there anything else you would like to tell us about your move?
I felt well supported and that items were safe. Helpful staff as I was on my own doing the move after over 30 years at the property so it was emotional and exhausting.

Email to Lynn

It was a fantastic service and I am very glad that I chose your company. The feedback to you personally is that you have a great customer service manner. You are calm kind and reassuring. 

Thank you for an excellent service at a very stressful time.

Listened to what we said about access to new house and took appropriate action

Why did you choose to get a quote from us and where did you get our contact details?
Leaflet through the door and checking reviews

How would you rate the way we dealt with your initial enquiry?
10/10

How would you rate the survey that we carried out?
10/10

Why did you choose to move/store with us?
Listened to what we said about access to new house and took appropriate action.

How would you rate your move team?
10/10

Would you like to tell us anything about your move team?
Thanks Tommy, Luke and Jake for polite efficient service and asking what we wanted.

How would you rate our communication?
10/10

How can we improve our service?
Enable easier direct payment on your website.

How likely are you to recommend us to your friends / family?
10/10

Is there anything else you would like to tell us about your move?
Move went smoothly.

Communication with your office was good.

Why did you choose to get a quote from us and where did you get our contact details?
I found you by researching on the internet.

How would you rate the way we dealt with your initial enquiry?
8/10

How would you rate the survey that we carried out?
8/10

Why did you choose to move/store with us?
Trevor was very helpful when he conducted the survey and your quote (whilst not the cheapest) was very reasonable. Furthermore communication with your office was good.

How would you rate your move team?
9/10

Would you like to tell us anything about your move team?
They were efficient, helpful and very accommodating

How would you rate our communication?
8/10

How can we improve our service?
It was excellent

How likely are you to recommend us to your friends / family?
10/10