Customer Review
Punctual, polite, efficient and careful with our furniture
Excellent in every way. Nick, Brandon, Ben and John all just superb. Punctual, polite, efficient and careful with our
furniture. Overall excellent service. I will insist my brother use your company when he moves next year.
I’ve moved many times. This occasion was faultless.
Why did you use us? Excellent WhatsApp estimate. Pam was incredibly kind, patient, and professional. Fast quotation. Superb in every way.
You may remember your company moved my furniture and belongings from Leicestershire to Charsfield in Suffolk
a few weeks ago.
From the initial contact, to the guys driving away from Charsfield, I was most impressed with the entire process. Pam was very professional when providing a super-fast quote but also took time to chat and that’s a rare thing in these days. She gave me great confidence that your company would be able to provide a reliable service. I had received a couple of other quotes, but decided to use your company despite your quote being a few hundred pounds above the lowest quote I had received. As I mentioned to Pam (many times) we have moved a great deal over the last few years and have had variable experiences...some good some, not so good.
I cannot stress just how pleased we were with your company’s performance. I’m always slightly concerned I will be able to vacate the property in good time, and not delay the people moving in. Nick, Brandon, Ben and John all worked incredibly fast and I was impressed by how little time it took them to load my furniture etc in Countesthorpe.
On arriving in Charsfield I explained the staircase was very small and was almost a spiral in shape. The cottage is very old with narrow door openings. This didn’t deter your guys (no moaning/sighing at all!)...they even managed to get a (substantial) double mattress up the stairs. The old owners couldn’t believe this as their removal company couldn’t manage this. This saved us a significant amount of money as we assumed we would have to buy a, rolled up/boxed, mattress.
I wanted to write to thank everyone and wish you well. Please thank Nick, Brandon, Ben and John for us. They are a credit to your company. I was also very impressed there was always someone available to answer your phone and respond to emails quickly. Just excellent. Very best wishes, take good.
Martyn Elton
Leicester
House Removal
4th July 2022
10/10 Stars
Removal quote appointment booking service
Bradshaw Moving Services can help your move go smoothly. Contact us for a free, no obligation quote, or by calling 0116 289 9011 (Leicester), 0115 965 6555 (Nottingham), or 01283 243001 (Derby & Burton) and speak with one of our removals specialists.
How are our appointments carried out
In the current times you might prefer that we don't visit your house in person to carry out a survey. This is fully understandable and we can just as easily undertake the survey by video call, using whatever method you're comfortable with, usually FaceTime or WhatsApp.
See what our customers think of us...
The move team were pleasant, cheerful and helpful
Why did you choose to get a quote from us and where did you get our contact details?
Wanted comparative quotes. Looked at recommendations on Google.
How would you rate the way we dealt with your initial enquiry?
10/10
How would you rate the survey that we carried out?
10/10
Why did you choose to move/store with us?
Seemed a helpful professional company and were able to fit in the date required
How would you rate your move team?
10/10
Would you like to tell us anything about your move team?
The move team were pleasant, cheerful and helpful. They worked very hard and competently.
How would you rate our communication?
10/10
How can we improve our service?
There was just one hitch initially, when the survey I had booked by phone did not register, so no one came on the agreed survey date. This was quickly rectified when I phoned to enquire why. A minor problem but could lose a customer.
How likely are you to recommend us to your friends / family?
10/10
Cheerful, efficient and helpful
I would like to say that Tommy, Jake & Josh did an amazing job. They were cheerful, efficient and helpful even though they had a wait of over 2 hours between finishing the move out and me getting the keys for the new house. Please let them know how happy I was with the way they carried out the removal, which was such a relief after the stressful time leading up to it. Thanks to you too for being so kind and reassuring in the phone.
And another one!
I must say again that it has been a pleasure to deal with your company, everyone has been so helpful and courteous. It was a very stressful time not knowing until the day before that the move was to take place the following day but your company stepped in at the final hour and made the whole process so much easier.
Fiona StabanaReally impressed and will use again if I had to move
Why did you choose to get a quote from us and where did you get our contact details?
Well known name and internet
How would you rate the way we dealt with your initial enquiry?
10/10
How would you rate the survey that we carried out?
10/10
Why did you choose to move/store with us?
Brand name
How would you rate your move team?
10/10
Would you like to tell us anything about your move team?
Josh and Aaron top lads.
How would you rate our communication?
10/10
How likely are you to recommend us to your friends / family?
10/10
Is there anything else you would like to tell us about your move?
Really impressed and will use again if I had to move
Ensured that all of our contents were in the correct location
Why did you choose to get a quote from us and where did you get our contact details?
Responsiveness and availability and good outcome from when we last used Britannia
How would you rate the way we dealt with your initial enquiry?
10/10
How would you rate the survey that we carried out?
10/10
Why did you choose to move/store with us?
Responsiveness and availability
How would you rate your move team?
10/10
Would you like to tell us anything about your move team?
The move team of Tommy, Jake, Marcus and Josh were fantastic, they loaded our contents with care and efficiency. All of the team were personable, polite and easy to work with.
They worked tirelessly to unload our contents at our new property and achieved this in a remarkably short period after we obtained our keys late in the afternoon. This was continued on the final unloading day when they ensured that all of our contents were in the correct location. Many thanks to all the team.
How would you rate our communication?
10/10
How can we improve our service?
Nothing
How likely are you to recommend us to your friends / family?
10/10
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