Customer Review
Punctual, polite, efficient and careful with our furniture
Excellent in every way. Nick, Brandon, Ben and John all just superb. Punctual, polite, efficient and careful with our
furniture. Overall excellent service. I will insist my brother use your company when he moves next year.
I’ve moved many times. This occasion was faultless.
Why did you use us? Excellent WhatsApp estimate. Pam was incredibly kind, patient, and professional. Fast quotation. Superb in every way.
You may remember your company moved my furniture and belongings from Leicestershire to Charsfield in Suffolk
a few weeks ago.
From the initial contact, to the guys driving away from Charsfield, I was most impressed with the entire process. Pam was very professional when providing a super-fast quote but also took time to chat and that’s a rare thing in these days. She gave me great confidence that your company would be able to provide a reliable service. I had received a couple of other quotes, but decided to use your company despite your quote being a few hundred pounds above the lowest quote I had received. As I mentioned to Pam (many times) we have moved a great deal over the last few years and have had variable experiences...some good some, not so good.
I cannot stress just how pleased we were with your company’s performance. I’m always slightly concerned I will be able to vacate the property in good time, and not delay the people moving in. Nick, Brandon, Ben and John all worked incredibly fast and I was impressed by how little time it took them to load my furniture etc in Countesthorpe.
On arriving in Charsfield I explained the staircase was very small and was almost a spiral in shape. The cottage is very old with narrow door openings. This didn’t deter your guys (no moaning/sighing at all!)...they even managed to get a (substantial) double mattress up the stairs. The old owners couldn’t believe this as their removal company couldn’t manage this. This saved us a significant amount of money as we assumed we would have to buy a, rolled up/boxed, mattress.
I wanted to write to thank everyone and wish you well. Please thank Nick, Brandon, Ben and John for us. They are a credit to your company. I was also very impressed there was always someone available to answer your phone and respond to emails quickly. Just excellent. Very best wishes, take good.
Martyn Elton
Leicester
House Removal
4th July 2022
10/10 Stars
Removal quote appointment booking service
Bradshaw Moving Services can help your move go smoothly. Contact us for a free, no obligation quote, or by calling 0116 289 9011 (Leicester), 0115 965 6555 (Nottingham), or 01283 243001 (Derby & Burton) and speak with one of our removals specialists.
How are our appointments carried out
In the current times you might prefer that we don't visit your house in person to carry out a survey. This is fully understandable and we can just as easily undertake the survey by video call, using whatever method you're comfortable with, usually FaceTime or WhatsApp.
See what our customers think of us...
Everything was delivered safely and swiftly
Email to Lynn
Just a quick note to say thanks for all the help from you, Pam and the moving team (Chris and Luke). Our move went well and everything was delivered safely and swiftly
Mark HintzeHelpful, flexible and understanding of our difficult circumstances.
Why did you choose to get a quote from us and where did you get our contact details?
Because you were Local and friendly. I found you through a google search.
How would you rate the way we dealt with your initial enquiry?
10/10
How would you rate the survey that we carried out?
10/10
Why did you choose to move/store with us?
Helpful, flexible and understanding of our difficult circumstances.
How would you rate your move team?
10/10
Would you like to tell us anything about your move team?
They remained professional throughout in a difficult move.
How would you rate our communication?
10/10
How can we improve our service?
I cannot think of anything; for us it was perfect.
How likely are you to recommend us to your friends / family?
10/10
Is there anything else you would like to tell us about your move?
Long delays due to Solicitors messing about; so very late finish, but they stayed to the end.
Couldn't have asked for a nicer bunch to help us move
Why did you choose to get a quote from us and where did you get our contact details?
Took the number down from the back of a lorry and looked the company up. Good reviews made me get in touch for a quote.
How would you rate the way we dealt with your initial enquiry?
10/10
How would you rate the survey that we carried out?
10/10
Why did you choose to move/store with us?
Professional attitude from the start but also a very personable company to deal with. The option of doing a WhatsApp Video call to quote is absolutely inspired and makes it so much easier to arrange.
How would you rate your move team?
10/10
Would you like to tell us anything about your move team?
The day started off with Tommy, Josh O. and Jake and we were eventually joined by Camron and Marcus and the 5 of them were amazing. They all clearly knew what they were doing, they accommodated any requests we made and with having to shift the van a few times when we'd blocked a driveway, and importantly they were happy to chat and laugh along with us. Couldn't have asked for a nicer bunch to help us move into our new home.
How would you rate our communication?
10/10
How can we improve our service?
Carry on as you're doing.
How likely are you to recommend us to your friends / family?
10/10
I would rate them at least 15 out of 10
Why did you choose to get a quote from us and where did you get our contact details?
Card received via post, along with several others, Britannia were the only company who took it on at such short notice and worked a way round my moving date and their commitments. Couldn't have done more to accommodate me if you'd tried.
How would you rate the way we dealt with your initial enquiry?
10/10
How would you rate the survey that we carried out?
9/10
Why did you choose to move/store with us?
My family have used Britannia many times in the past with RAF posting moves so I was pleased you could do this, probably my final move.
How would you rate your move team?
10/10
Would you like to tell us anything about your move team?
Firstly, I would rate them at least 15 out of 10. They were absolutely superb. Friendly without over - familiarity, helpful without obsequiousness, remarkably efficient, extremely careful and VERY strong
How would you rate our communication?
10/10
How can we improve our service?
I don't think you can. Just keep doing what you do the way that you do it.
How likely are you to recommend us to your friends / family?
10/10
Is there anything else you would like to tell us about your move?
Thank you so very much and totally well done!
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