Customer Review
It was excellent, not sure how it could be improved
Do you have any comments about our removals crew?
First rate. En route to our new home they made contact with additional crews to meet them and help out.
How can we improve our service?
It was excellent, not sure how it could be improved
Why did you use us?
We used Britannia previously in 2015
Comments regarding your initial enquiry
Initial appointment arranged promptly & subsequent house review followed quickly after
House Removal
25th August 2023
9.9/10 Stars
Removal quote appointment booking service
Bradshaw Moving Services can help your move go smoothly. Contact us for a free, no obligation quote, or by calling 0116 289 9011 (Leicester), 0115 965 6555 (Nottingham), or 01283 243001 (Derby & Burton) and speak with one of our removals specialists.
How are our appointments carried out
In the current times you might prefer that we don't visit your house in person to carry out a survey. This is fully understandable and we can just as easily undertake the survey by video call, using whatever method you're comfortable with, usually FaceTime or WhatsApp.
See what our customers think of us...
A very professional approach with secure storage facilities.
Why did you choose to get a quote from us and where did you get our contact details?
We were looking for a reliable company for a big move and storage. We found possible companies on the internet.
How would you rate the way we dealt with your initial enquiry?
10/10
How would you rate the survey that we carried out?
10/10
Why did you choose to move/store with us?
A very professional approach with secure storage facilities.
How would you rate your move team?
10/10
Would you like to tell us anything about your move team?
Camron, Craig and Josh were superb and made the process stress free.
How would you rate our communication?
10/10
How can we improve our service?
Nothing that we can think of
How likely are you to recommend us to your friends / family?
10/10
Is there anything else you would like to tell us about your move?
When our belongings came out of storage after nearly 5 months they were in excellent condition with no signs of dampness.
I would rate them at least 15 out of 10
Why did you choose to get a quote from us and where did you get our contact details?
Card received via post, along with several others, Britannia were the only company who took it on at such short notice and worked a way round my moving date and their commitments. Couldn't have done more to accommodate me if you'd tried.
How would you rate the way we dealt with your initial enquiry?
10/10
How would you rate the survey that we carried out?
9/10
Why did you choose to move/store with us?
My family have used Britannia many times in the past with RAF posting moves so I was pleased you could do this, probably my final move.
How would you rate your move team?
10/10
Would you like to tell us anything about your move team?
Firstly, I would rate them at least 15 out of 10. They were absolutely superb. Friendly without over - familiarity, helpful without obsequiousness, remarkably efficient, extremely careful and VERY strong
How would you rate our communication?
10/10
How can we improve our service?
I don't think you can. Just keep doing what you do the way that you do it.
How likely are you to recommend us to your friends / family?
10/10
Is there anything else you would like to tell us about your move?
Thank you so very much and totally well done!
Couldn't have asked for a nicer bunch to help us move
Why did you choose to get a quote from us and where did you get our contact details?
Took the number down from the back of a lorry and looked the company up. Good reviews made me get in touch for a quote.
How would you rate the way we dealt with your initial enquiry?
10/10
How would you rate the survey that we carried out?
10/10
Why did you choose to move/store with us?
Professional attitude from the start but also a very personable company to deal with. The option of doing a WhatsApp Video call to quote is absolutely inspired and makes it so much easier to arrange.
How would you rate your move team?
10/10
Would you like to tell us anything about your move team?
The day started off with Tommy, Josh O. and Jake and we were eventually joined by Camron and Marcus and the 5 of them were amazing. They all clearly knew what they were doing, they accommodated any requests we made and with having to shift the van a few times when we'd blocked a driveway, and importantly they were happy to chat and laugh along with us. Couldn't have asked for a nicer bunch to help us move into our new home.
How would you rate our communication?
10/10
How can we improve our service?
Carry on as you're doing.
How likely are you to recommend us to your friends / family?
10/10
They were excellent. Took control from the start on both days
Why did you choose to get a quote from us and where did you get our contact details?
Used before and saw advertisement in a magazine at dentist . Called Coast I think
How would you rate the way we dealt with your initial enquiry?
10/10
How would you rate the survey that we carried out?
10/10
Why did you choose to move/store with us?
We wanted someone we could trust
How would you rate your move team?
10/10
Would you like to tell us anything about your move team?
They were excellent. Took control from the start on both days
How would you rate our communication?
10/10
How can we improve our service?
Can’t think of anything
How likely are you to recommend us to your friends / family?
10/10
Is there anything else you would like to tell us about your move?
We put our furniture into store so did not move on same day so made it harder for the delivery team as they had no idea what was in the crates . Excellent service
Email to Lynn
Please could you thank Tommy, Jake, Marcus and Macca for giving up their Saturday for us and Josh and Luke for travelling all the way to Yorkshire .
Both teams were excellent and made the physical move the least stressful part. They just took control of everything once they arrived and only left me to make the tea. Thanks also to yourself and to Mark for sorting out dates etc
Liz, BroughtonUK Quote
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European Removals Quote Request
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International Removals Quote Request
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Self Storage
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UK Price Guide
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Please note: Our Price Guide tool is intended for moves within the UK Mainland only. If you're moving to or from the UK mainland please speak to one of our friendly team who will be able to provide you with a bespoke quote.
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