Customer Review

Good communication

Polite, worked efficiently and good communication.

Adam Browne


Leicester
House Removal
9th August 2022
9.9/10 Stars

Removal quote appointment booking service

Bradshaw Moving Services can help your move go smoothly. Contact us for a free, no obligation quote, or by calling 0116 289 9011 (Leicester), 0115 965 6555 (Nottingham), or 01283 243001 (Derby & Burton) and speak with one of our removals specialists.

How are our appointments carried out

In the current times you might prefer that we don't visit your house in person to carry out a survey. This is fully understandable and we can just as easily undertake the survey by video call, using whatever method you're comfortable with, usually FaceTime or WhatsApp.

See what our customers think of us...

I would rate them at least 15 out of 10

Why did you choose to get a quote from us and where did you get our contact details?
Card received via post, along with several others, Britannia were the only company who took it on at such short notice and worked a way round my moving date and their commitments. Couldn't have done more to accommodate me if you'd tried.

How would you rate the way we dealt with your initial enquiry?
10/10

How would you rate the survey that we carried out?
9/10

Why did you choose to move/store with us?
My family have used Britannia many times in the past with RAF posting moves so I was pleased you could do this, probably my final move.

How would you rate your move team?
10/10

Would you like to tell us anything about your move team?
Firstly, I would rate them at least 15 out of 10. They were absolutely superb. Friendly without over - familiarity, helpful without obsequiousness, remarkably efficient, extremely careful and VERY strong

How would you rate our communication?
10/10

How can we improve our service?
I don't think you can. Just keep doing what you do the way that you do it.

How likely are you to recommend us to your friends / family?
10/10

Is there anything else you would like to tell us about your move?
Thank you so very much and totally well done!

Kate Smith

Helpful, flexible and understanding of our difficult circumstances.

Why did you choose to get a quote from us and where did you get our contact details?
Because you were Local and friendly. I found you through a google search.

How would you rate the way we dealt with your initial enquiry?
10/10

How would you rate the survey that we carried out?
10/10

Why did you choose to move/store with us?
Helpful, flexible and understanding of our difficult circumstances.

How would you rate your move team?
10/10

Would you like to tell us anything about your move team?
They remained professional throughout in a difficult move.

How would you rate our communication?
10/10

How can we improve our service?
I cannot think of anything; for us it was perfect.

How likely are you to recommend us to your friends / family?
10/10

Is there anything else you would like to tell us about your move?
Long delays due to Solicitors messing about; so very late finish, but they stayed to the end.

David Hollingsworth

They were excellent. Took control from the start on both days

Why did you choose to get a quote from us and where did you get our contact details?
Used before and saw advertisement in a magazine at dentist . Called Coast I think

How would you rate the way we dealt with your initial enquiry?
10/10

How would you rate the survey that we carried out?
10/10

Why did you choose to move/store with us?
We wanted someone we could trust

How would you rate your move team?
10/10

Would you like to tell us anything about your move team?
They were excellent. Took control from the start on both days

How would you rate our communication?
10/10

How can we improve our service?
Can’t think of anything

How likely are you to recommend us to your friends / family?
10/10

Is there anything else you would like to tell us about your move?
We put our furniture into store so did not move on same day so made it harder for the delivery team as they had no idea what was in the crates . Excellent service

Email to Lynn                                                                                                                              

Please could you thank Tommy, Jake, Marcus and Macca for giving up their Saturday for us and Josh and Luke for travelling all the way to Yorkshire .

Both teams were excellent and made the physical move the least stressful part. They just took control of everything once they arrived and only left me to make the tea. Thanks also to yourself and to Mark for sorting out dates etc

Liz, Broughton

Couldn't have asked for a nicer bunch to help us move

Why did you choose to get a quote from us and where did you get our contact details?
Took the number down from the back of a lorry and looked the company up. Good reviews made me get in touch for a quote.

How would you rate the way we dealt with your initial enquiry?
10/10

How would you rate the survey that we carried out?
10/10

Why did you choose to move/store with us?
Professional attitude from the start but also a very personable company to deal with. The option of doing a WhatsApp Video call to quote is absolutely inspired and makes it so much easier to arrange.

How would you rate your move team?
10/10

Would you like to tell us anything about your move team?
The day started off with Tommy, Josh O. and Jake and we were eventually joined by Camron and Marcus and the 5 of them were amazing. They all clearly knew what they were doing, they accommodated any requests we made and with having to shift the van a few times when we'd blocked a driveway, and importantly they were happy to chat and laugh along with us. Couldn't have asked for a nicer bunch to help us move into our new home.

How would you rate our communication?
10/10

How can we improve our service?
Carry on as you're doing.

How likely are you to recommend us to your friends / family?
10/10

Anthony Allen

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