Friendly and such hard workers

The move team were pleasant, cheerful and helpful

Why did you choose to get a quote from us and where did you get our contact details?
Wanted comparative quotes.  Looked at recommendations on Google.

How would you rate the way we dealt with your initial enquiry?
10/10

How would you rate the survey that we carried out?
10/10

Why did you choose to move/store with us?
Seemed a helpful  professional  company and were able to fit in the date required

How would you rate your move team?
10/10

Would you like to tell us anything about your move team?
The move team were pleasant, cheerful and helpful.  They worked very hard and competently.

How would you rate our communication?
10/10

How can we improve our service?
There was just one hitch initially, when the survey I had booked by phone did not register, so no one came on the agreed survey date.  This was quickly rectified when I phoned to enquire why. A minor problem but could lose a customer.

How likely are you to recommend us to your friends / family?
10/10

Cheerful, efficient and helpful

Email

I would like to say that Tommy, Jake & Josh did an amazing job. They were cheerful, efficient and helpful even though they had a wait of over 2 hours between finishing the move out and me getting the keys for the new house. Please let them know how happy I was with the way they carried out the removal, which was such a relief after the stressful time leading up to it. Thanks to you too for being so kind and reassuring in the phone. 

And another one!

I must say again that it has been a pleasure to deal with your company, everyone has been so helpful and courteous. It was a very stressful time not knowing until the day before that the move was to take place the following day but your company stepped in at the final hour and made the whole process so much easier.